A review of FreeAgent online accounting software

FreeAgent is one of a number of tools we use to run our business. It’s basically online accounting software and it’s ideal for small businesses to help them keep abreast of their accounts, manage estimates and invoicing, cash flow and a whole load of other essential tasks needed to keep the business on track. I think I am a little bit in love.


Time keeping made easy

One of my tasks is to monitor the time keeping of all our employees and contractors.  FreeAgent allows me to do this in a simple way.

My colleagues no doubt curse the weekly chaser emails I send them. (Gentle reminders I prefer to call them.)  In some cases though, invoices are issued directly from time logged so it’s imperative that nothing gets missed.  A few clicks in FreeAgent, et voila, the invoice is ready to go to our client.

We’re even building an Android app that speaks to the FreeAgent API and that will allow employees to log their timesheets from a mobile. For an agency like ours, where lots of our work is done offsite at the offices of clients, that functionality is really useful.

Automation of simple tasks

Templates, reminders and thank yous can all be set up to be automatically sent as well. FreeAgent can also be a little bit clever; it’s able to identify which payment in should be allocated to which outstanding invoice.  When I compare with Great Plains, the system I used in a previous company, FreeAgent wins hands down.


Working from home, as I often do, is made easy with this system.

Top notch support

The team at FreeAgent support are also great.  Quick to respond to my queries, my many “how do I….?” questions. Always offering helpful advice and sensible solutions.

It’s not all peachy though…

There are some improvements I’d like to see, mostly in the reporting functions.

It’s possible to extract all the data from the system; but therein lies the problem.  I don’t always want to see everything, rather I’d like to be selective and choose what information I need.


Converting reports generated from time sheets to a csv file for example would be awesome. It’s not something that we’re likely to see any time soon though I don’t think.

But despite its flaws, if you’re looking for a system for your new/small business I’d recommend giving it a go.  It might just be what you need to set you on the right path.

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  1. John Lewis says:

    This is a really good review! I’ve been looking for an online accounting program for some time and this program seems to have worked really well for you. Thanks for the article. It has helped me a lot in making my assignment.

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