Leaders with Purpose with Rebecca Hull & Lou Lai
Leaders with Purpose
Honest conversations with leaders navigating purpose, complexity and change. Hosted by Rebecca Hull and Lou Lai, this fortnightly podcast explores real-world leadership in mission-driven sectors – with actionable insights, candid reflections, and lessons from the frontlines.
Why leaders need to talk about mental health
with Ben Kay, Chief Experience Officer - British Association for Counselling and Psychotherapy (BACP)
Ben Kay, Chief Experience Officer at BACP and Lou discuss vulnerability in leadership, his experience of burnout and why speaking openly about mental health is essential.
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Episode 28 - What happens when AI becomes your therapist?
with Ben Kay, Chief Experience Officer - BACP
In this mini episode, Lou and Ben Kay, Chief Experience Officer at the British Association for Counselling and Psychotherapy explore the role AI could play in supporting the nation’s mental health.
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Episode 27 - How great leaders navigate burnout and uncertainty
with Ben Kay, Chief Experience Officer - British Association for Counselling and Psychotherapy
Lou and Ben discuss burnout, why vulnerability is a strength in the workplace and the ethical role AI could play in mental health support.
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Episode 26 - How leaders build psychological safety at work
with David Amos-Reeves, Head of Customer Experience & Engagement - Prostate Cancer UK
David and Lou explore how leaders can build psychological safety through the everyday behaviours and interactions that shape workplace culture.
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Episode 25 - How AI is transforming customer experience in charities with Prostate Cancer UK
with David Amos-Reeves, Head of Customer Experience & Engagement - Prostate Cancer UK
Lou and David on how charities can build stronger relationships with the people they support, using data to understand people & using AI to improve experiences rather than create more distance.
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Episode 24 - How cultural organisations build loyal audiences
with Josephine Chanter, Deputy Director - The Design Museum
Josephine and Lou chat about how the Design Museum is rethinking audience development and cultural engagement and why meeting people where they are is essential..
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Episode 23 - How to build a loyal audience while the world keeps changing
with Josephine Chanter, Deputy Director - The Design Museum
Lou Lai is joined by Josephine Chanter to explore what it takes to lead transformation across one of the UK’s most recognised cultural institutions, The Design Museum
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Episode 22 - How inclusive design can help charities create greater impact
with Jim Bowes, CEO - Designability
Exploring the future of the charity sector with insight on inclusive design, fundraising, trustee relationships organisational storytelling and the importance of bold leadership
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Episode 21 - How Designability is creating inclusive products that remove barriers for disabled people
with Jim Bowes, CEO - Designability
Lou, Rebecca and Jim explore purpose-led leadership, moving into the charity sector, building trust as a new CEO and focusing limited resources where they can have the biggest impact.
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Episode 20 - How Tate uses data, digital insight & storytelling to drive strategy
with Jude Comyn, Head of Audience Insight - Tate
Tate's Jude Comyn shares what it really takes to turn data into impact: finding the golden nugget, building simple frameworks, telling a clear story and making insight useful for time-pressed people.
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